Shipping

Next-Day Shipping

We do our best to keep every Wear LVAD product in stock so your order can ship as quickly as possible.

After you place an order, our team will check product availability and send you an order confirmation. Most in-stock orders ship on the next business day.

Once your order has shipped, you will receive a shipping confirmation email with your tracking number.

If an item is temporarily out of stock, we will let you know in your order confirmation and provide an estimated shipping date.

Most U.S. orders are shipped through USPS Priority Mail. International orders are generally shipped through international mail services and may include additional shipping charges.

Please keep in mind that next-day shipping refers to when your order leaves our facility, not when it will be delivered.

For any shipping questions, please contact us at: Care@wearlvad.com

Returns and Exchanges

Wear LVAD, your comfort and satisfaction are important to us. We understand that sometimes an item may not fit or work as expected, and we are happy to help with eligible returns and exchanges.

To qualify for a return or exchange, the item must be:

  • New and unused
  • Unworn
  • In its original condition
  • Returned with all original tags and packaging

Items that have been worn, washed, used, damaged, or altered cannot be returned or exchanged.

If your item arrived in a product box, please place that box inside a separate shipping carton. Do not attach a shipping label directly to the original product box, as the return may be refused.

Return Shipping Costs

Original shipping charges are non-refundable.

Customers are responsible for return shipping costs for standard returns and exchanges.

Wear LVAD will provide a prepaid return label only when:

  • The item arrived damaged
  • The item has a confirmed warranty issue
  • You received the wrong item
  • We made an error while processing your order

For approved exchanges, Wear LVAD will ship the replacement item back to you at no additional shipping cost within the United States.

International Orders

International orders are eligible for exchange only.

Refunds are not available for international purchases.

Customers are responsible for all international shipping costs, return shipping charges, customs duties, taxes, and any other fees related to the exchange.

Need Help?

We want the process to be as simple as possible.

Before sending an item back, please contact our support team so we can provide the correct return or exchange instructions.

Email: Care@wearlvad.com